1.
Telephone Skills from A to Z The Telephone "Doctor" Phone Book
by Friedman, Nancy J.
ISBN: 9781560525806
List Price: $13.95
2.
Customer Service Nightmares 100 Tales of the Worst Experiences Possible, and How They Could ...
by Friedman, Nancy J.
ISBN: 9781560524984
List Price: $12.95
3.
Practical Guide to PTSD Treatment : Pharmacological and Psychotherapeutic Approaches
by Bernardy, Nancy C., Friedma...
ISBN: 9781433818325
OUT OF STOCK
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Telephone Skills from A to Z The Telephone "Doctor" Phone Book
by Friedman, Nancy J., Henry, ...
ISBN: 9781560523017
List Price: $12.95
5.
Telemarketing Tips from A to Z How to Make Every Call a Winner!
by Friedman, Nancy J.
ISBN: 9781560526032
List Price: $13.95